Privacy Policy

Data Controller

The website https://flowlenz.com/ and the FlowLenz product are operated by:

TECH TEAMZ SL
VAT number: B56644859
Registered address: Avenida Cortes Valencianas 58, Office 207, 46015 Valencia, Spain
Email: info@flowlenz.com

FlowLenz is a product offered by TECH TEAMZ SL. TECH TEAMZ SL acts as the data
controller for all personal data processed through this website.

Personal Data Collected

Through the FlowLenz website, we may collect the following personal data:

• Name

• Email address

• Company name

• Message or enquiry content

• Usage and navigation data (IP address, browser type, pages visited, date and time of
  access)

No user accounts, private areas or login-based services are provided through the website.

Purposes of Processing

Personal data is processed exclusively for the following purposes:

• Responding to contact requests or enquiries

• Providing information about the FlowLenz product

• Managing commercial communications directly related to an expressed interest in
  FlowLenz

• Improving website performance and service quality through aggregated analytics

FlowLenz does not send newsletters or recurring marketing communications at this time.

Legal Basis for Processing

The legal basis for processing personal data is:

• Consent, when users submit a contact or enquiry form

• Legitimate interest, to respond to enquiries, provide product information, and improve the
  service

• Legal obligation, where processing is required by applicable law

Data Storage and Processors

TECH TEAMZ SL stores and processes personal data using secure internal systems and
third-party service providers acting as data processors under GDPR.

These providers may include cloud and productivity platforms such as Microsoft 365, used
for email communication, internal data storage and operational purposes. Other service
providers (such as CRM tools) may be used in the future.

Appropriate data processing agreements are in place to ensure compliance with data
protection regulations.

International Data Transfers

Where personal data is processed or stored outside the European Economic Area (EEA),
TECH TEAMZ SL ensures that appropriate safeguards are applied, such as Standard
Contractual Clauses approved by the European Commission.

Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which
it was collected.

Contact and enquiry data is generally retained for up to 12 months, unless a longer
retention period is required due to legal obligations or an ongoing commercial relationship.

User Rights

Under the General Data Protection Regulation (GDPR), users have the right to:

• Access their personal data

• Rectify inaccurate or incomplete data

• Request deletion of their data

• Object to or restrict processing

• Request data portability

To exercise these rights, users may contact TECH TEAMZ SL at info@flowlenz.com.

Security Measures

TECH TEAMZ SL applies appropriate technical and organisational measures to protect
personal data against unauthorised access, loss, alteration or disclosure.

Changes to this Privacy Policy

This Privacy Policy may be updated to reflect changes in legislation, services or data
processing activities. Users are encouraged to review it periodically.

Contact

TECH TEAMZ SL
Email: info@flowlenz.com
Website: https://flowlenz.com/